Terms and Conditions
Please read these terms carefully before using our AI-powered medical information platform.
Table of Contents
- 1. Introduction
- 2. Acceptance of Terms
- 3. Service Description
- 4. Free Trial Account
- 5. User Accounts
- 6. Medical Disclaimer
- 7. User Content
- 8. Data Privacy
- 9. Intellectual Property
- 10. Subscription
- 11. Termination
- 12. Limitation of Liability
- 13. Indemnification
- 14. Modification
- 15. Governing Law
- 16. Contact Information
These Terms and Conditions govern your access to and use of ReportRx Assistant's AI-powered medical information platform. Please read these terms carefully as they contain important information about your legal rights, remedies, and obligations.
1. Introduction
Welcome to ReportRx Assistant ("Service", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using the Service.
These Terms govern your access to and use of our AI-powered medical information platform, including any content, functionality, and services offered through our website or mobile application.
2. Acceptance of Terms
By registering for an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.
3. Service Description
ReportRx Assistant provides an artificial intelligence platform that:
- Allows users to submit text queries about medical symptoms and concerns
- Enables users to upload medical records for AI analysis
- Generates informative responses based on submitted queries and records
- Creates downloadable PDF reports of AI-generated analyses
- Maintains a history of past interactions and responses
- Stores uploaded medical records for future reference
4. Free Trial Account
4.1 Trial Period
Upon registration, new users receive a free account valid for one (1) month from the date of registration.
4.2 Trial Limitations
The free trial includes:
- A limited number of text queries
- A limited number of image/document uploads
- Access to all core features of the Service
- PDF generation and download capabilities
- History tracking and record storage
4.3 Trial Termination
We reserve the right to terminate any free trial at our discretion, with or without notice, particularly in cases of Terms violation or suspected abuse of the Service.
5. User Accounts
5.1 Registration
To use our Service, you must register an account by providing certain information as prompted by the registration form. You agree that all information you provide is accurate, complete, and current.
5.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
5.3 Account Restrictions
You agree not to:
- Create multiple accounts for the same individual
- Share your account with any third party
- Sell, transfer, or license your account to another person
- Use the Service for any illegal or unauthorized purpose
6. Medical Disclaimer
6.1 Not Medical Advice
ReportRx Assistant is an informational tool only and does not provide medical advice, diagnosis, or treatment. The Service is not intended to replace professional medical advice, diagnosis, or treatment from a qualified healthcare provider.
6.2 No Doctor-Patient Relationship
Use of the Service does not create a doctor-patient relationship between you and ReportRx Assistant, our team, or our AI technology.
6.3 Emergency Situations
The Service is not designed for emergency situations. For medical emergencies, please call your local emergency services immediately.
7. User Content
7.1 Content License
By uploading medical records, images, or other content ("User Content") to the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and analyze such User Content solely for the purpose of providing and improving the Service.
7.2 Content Responsibility
You are solely responsible for:
- All User Content you upload to the Service
- Ensuring you have all necessary rights to upload and share such content
- The accuracy and legitimacy of all uploaded materials
7.3 Prohibited Content
You agree not to upload content that:
- Infringes on intellectual property rights
- Contains malware or harmful code
- Violates any applicable law or regulation
- Contains personally identifiable information of others without authorization
8. Data Privacy
8.1 Privacy Policy
Your use of the Service is subject to our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy for information on how we collect, use, and disclose information about you.
8.2 Medical Information Security
We implement reasonable security measures to protect your medical information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
8.3 Data Retention
We retain your User Content and interaction history for as long as your account remains active, or as needed to provide you with the Service, comply with legal obligations, resolve disputes, or enforce our agreements.
9. Intellectual Property
9.1 Service Ownership
The Service, including all content, features, and functionality, is owned by ReportRx Assistant and is protected by copyright, trademark, and other intellectual property laws.
9.2 AI-Generated Content
The responses, analyses, and PDFs generated by our AI are owned by ReportRx Assistant. However, you receive a personal, non-exclusive license to use, download, and share the AI-generated responses and PDFs created from your specific queries for personal and non-commercial purposes.
9.3 Restrictions
You agree not to:
- Modify, adapt, or create derivative works based on our Service
- Reverse engineer, decompile, or disassemble the Service
- Remove any copyright or proprietary notices from the Service
- Use the Service to develop competing products or services
10. Subscription
10.1 Post-Trial Subscription
After the free trial period ends, continued use of the Service requires a paid subscription according to our then-current pricing.
10.2 Payment Terms
By providing payment information, you represent that you are authorized to use the payment method and agree to be charged the applicable subscription fees.
10.3 Refunds
Refunds are provided in accordance with our Refund Policy and applicable law.
11. Termination
We may terminate or suspend your account and access to the Service immediately for violations of these Terms, for any other reason at our sole discretion, or with notice when reasonably possible. You may terminate your account at any time.
12. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ReportRx ASSISTANT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
13. Indemnification
You agree to defend, indemnify, and hold harmless ReportRx Assistant from claims arising out of or relating to your violation of these Terms or your use of the Service.
14. Modification
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms and updating the "Last Updated" date.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Indian government, without regard to its conflict of law principles.
16. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: mail2reportrx@gmail.com
- Address: We work remote
- Support Portal: Account Page → Submit Report
By using ReportRx Assistant, you acknowledge that you have read these Terms and agree to be bound by them.