Privacy Policy

Learn how we collect, use, and protect your personal and medical information.

Last Updated: May, 2025

At ReportRx Assistant, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Introduction

This Privacy Policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.

Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect.

2. Information Collection

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information
  • Account credentials
  • Medical history and records
  • Payment information
  • Communication preferences

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information
  • Usage data
  • Location information
  • Cookies and tracking technologies

3. Use of Information

We use the collected information for:

  • Providing and improving our services
  • Processing your transactions
  • Communicating with you
  • Analyzing usage patterns
  • Protecting against fraud and abuse
  • Complying with legal obligations

4. Data Storage

4.1 Storage Location

Your information is stored on secure servers located in certified data centers within India.

4.2 Retention Period

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

5. Data Sharing

We may share your information with:

  • Service providers and partners
  • Legal authorities when required
  • Professional advisors
  • Business transferees in case of sale or merger

6. Security Measures

We implement appropriate technical and organizational security measures, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

8. Cookies Policy

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand usage patterns
  • Improve our services
  • Provide targeted advertising

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: mail2reportrx@gmail.com
  • Address: We work remote
  • Support Portal: Account Page → Privacy Requests